After little over a year, the Radstock Co-op was facing another Investor in People assessment, this time a mandatory process as part of the review cycle rather than the Society electing to be reviewed early. With an additional site at Farrington Gurney and following the extensive refurbishment of the Radco store, the Society had succeeded with several challenging projects but could they continue to deliver on the people front?
Investors in People is a nationally recognised framework for measuring organisation’s people management practices and processes and how they contribute to the overall success of a business. Although the Radstock Co-op had achieved Silver at its last review in 2013, it was going to be a tall order meeting the requirements of this level of award by satisfying a minimum of 115 indicators covering such areas as training and development, employee welfare and benefits, planning and organising, communication and employee involvement.
The IIP assessor spent over one week at several of the Society’s premises and conducted interviews, both face to face and over the telephone with individuals at all levels in the organisation and covering the full range of activities undertaken by staff. At the end of the period, the IIP assessor was able to recommend to the panel that the Society had met over 123 indicators and should retain its silver accreditation. The panel having read the report, endorsed this view and duly awarded the Society with the silver standard.
Don Morris said, “We are great advocates of the IIP framework and believe that it provides a discipline for organisations to base their strategy, plans and people processes in order to maximise the potential of colleagues and deliver performance according to the needs of the business. I am extremely proud that we have gone from strength to strength on our IIP journey demonstrating our commitment to continually improve and develop the business for our membership.”
Paul Devoy, Head of Investors in People, said “Achieving the Investors in People Silver standard is something any organisation should be truly proud of. It is the sign of a company which is very committed to good people management practice and we’d like to congratulate the Radstock Co-operative Society on their achievement.”